Turn around time is 1-3 business days. This is the time it takes until the order ships and does not include shipping times. Please refer to shipping times at checkout. 

We want you to love your purchase from Strawberry Jam Kids!  If you would like to exchange or return your item, please contact us within 7 days of receiving your order.  We will happily accept unworn and unwashed items.  Customers are responsible for shipping costs for returns.  Return package must be post marked within 7 days of contacting us to receive a full refund.  Please remember to keep your tracking information, as we are not responsible for lost returns. Items sent in exchange will be at no extra shipping cost.  Email hello@strawberryjamkids.comfor more information.

No.  Discount codes can not be stacked or combined, so please use whatever code is of greater benefit for your order.

Cancellations or changes can be requested within 24 hours of ordering, but there is no guarantee that the order has not already shipped. Once the order has shipped no changes or cancellations can be made. A return can be processed on all new, unworn and unwashed items by reaching out to us within 7 days of receiving your order. 

Our shipping rate for US orders under $125 is $7. Orders over $125 ship free. International orders use calculated postage by the mail carrier.

We want you to love your purchase from Strawberry Jam Kids!  If you would like to exchange or return your item, please contact us within 7 days of receiving your order.  We will happily accept unworn and unwashed items.  Customers are responsible for shipping costs for returns.  Return package must be post marked within 7 days of contacting us to receive a full refund.  Please remember to keep your tracking information, as we are not responsible for lost returns. Items sent in exchange will be at no extra shipping cost.   Email hello@strawberryjamkids.com for more information.

Orders typically take between 3-7 days to arrive after placing your order. Some exceptions are made to order items which may have a longer processing times as well as any orders shipped internationally.

No, we use a production partner to manufacture our custom designed products. We design our own prints or work with designers, and then custom design the style of clothing, working closely with our production partner to make the best item we can. Our on demand items are also produced by a production partner.

Aside from our vintage section, our clothing is not made from vintage fabric, but is inspired by vintage prints and styles.

We've attached size charts to each product so you can check measurements. We strive to make accurate sizing that will work with a majority of kids, although since every body is different, please refer to measurements.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.